Shipping

Shipping on average takes about 5-7 business days. If you require it sooner please feel free contact us and we will accommodate you the best we can. 

During the holiday seasons this may take longer as the amount of orders are larger and post office delays occur due to the season. Please keep this in mind when placing your order. 

Canada Post delivers within the 5-7 business days but once the package is in their hands, nothing is guaranteed as they operate according to their policies and procedures. Once your order has been shipped I will contact you with a tracking number for your package. 

Everything is shipped with Canada Post Regular Parcel Post. The package comes within the 5-7 business day period, and includes a tracking number, but NOT insurance. 

If you're concerned with shipping times you can upgrade to Priority or Express shipping depending on where it is being sent. This adds insurance to your package and has the package there within 2 business days. Contact us and we can arrange this.

US and International Shipping is based on your locations and rates may vary. Contact us for rates in your country.  Customs can take a long time to clear once the package is shipped. We are not responsible for this or any fees that goes with this process. Please ensure you are aware of this before placing your order.

*PLEASE NOTE* Divine Crystals is not responsible for lost, stolen or damaged packages during shipment or delivery. Once the package has been shipped it is out of our control. Any delays in shipping would be the responsibility of the shipping carrier or customs. 

If you have an questions or concerns please feel free to contact us before ordering and we will help you to get you your packages. 

Thank you for your understanding in this matter.